Headhunter – Lucy

Headhunter – Lucy

Headhunter - Lucy

Headhunter – Lucy

Listen to Susan interviewing headhunter Lucy ; better known as a recruitment consultant in London.

Lucy gives some valuable interview tips and insights for job seekers during the interview.

On a daily basis you’d be talking to your clients and a number of people that you feel would be right for the role. Your work would involve negotiating fees and salaries between your client and the individual, and interviewing the top candidates.

As a headhunter you could work for various kinds of employment agency that deals with a wide range of office based and commercial jobs, or for a more specialised organisation. You’d be dealing with permanent or temporary work at all levels for many industry sectors.

Many start off working in an industry and then, once they’re familiar with it, become head hunters for that sector, seeking out talent using the contacts and knowledge they’ve acquired.

The work would be mainly desk-based, but travel would be needed frequently in the search for the best talent. Meeting with employers is also likely and so a driving licence would be needed for most jobs.

Although it is not always necessary to have a four-year degree, many employers strongly prefer candidates to have some degree in an applicable field, like labour relations, business administration, human resources, etc.

Employers also consider candidates who have non-business backgrounds, which is fairly typical of a position that requires a high degree of people interaction.

headhunter’s soft skills must be superb, as they constantly have to function in the middle of several parties who have a stake in the process.

The hirer and the hiree both need to be handled and satisfied in the process, or sometimes the headhunter does not receive commission or payment, or if employed internally, does not meet company goals.

They also have to have knowledge of and keep up on what are sometimes constantly changing federal, state and local regulations on human resource activity.

Their job is also to help reduce risk to their client/employer who is hiring employees, so a keen intelligence and an ability to accurately read people is more than important.

Headhunters must be extremely self-motivated and tenacious, not giving up easily in the face of opposition.

Many of them are very stubborn, and this stubbornness can serve them well in their career.

Becoming a headhunter, or recruiter, depends more on experience than anything else.

Seven things a headhunter won’t tell you.

Anesthesiologist Olivier

Anesthesiologist Olivier

Anesthesiologist Olivier

Anesthesiologist Olivier

Listen to Olivier talking about his job as an anesthesiologist.

An anesthesiologist (American English) or anaesthetist (British English) is a physician trained in anesthesia and perioperative medicine.

Terminology varies between different countries.

In the United States, the term anesthesiologist refers to a physician who has completed an accredited residency program in anesthesiology after medical school training, while the term anesthetist is used for nurse anesthesia providers who have undergone specialized training in administering anesthesia under the supervision of a physician.

By contrast, in the UK, most former Commonwealth countries and in Europe, the term anaesthetist refers only to physicians, who may be assisted by any of anaesthetic nurses, anaesthetic technicians, operating department practitioners or physician associates depending on local practice.

Anesthesiologists provide medical care to patients in a wide variety of (usually acute) situations, including preoperative evaluation, consultation with the surgical team, creation of a plan for the anesthesia tailored to each individual patient, airway management, intraoperative life support and provision of pain control, intraoperative diagnostic stabilisation, proper post-operative management of patients.

Outside the operating room, anesthesiologists spectrum of action includes with in-hospital and pre-hospital emergencies, intensive care units, acute pain units and chronic pain consultations.

Because anesthesiologists are physicians, in contrast to other anesthesia providers, they are able to utilize their extensive knowledge of physiology, pharmacology and diseases to guide their decision making.

Management decisions

Management decisions

Management decisions

Management decisions

A sketch from The Big Train comedy show, in which a boss is confronted by his staff on some sticky issues.

The boss tries to avoid the issues at all costs.

Animated  Podcast number 6: Why study for an MBA ?

Animated Podcast number 6: Why study for an MBA ?

So what’s an animated podcast ?

Good question !

It’s a podcast with pictures, learning tips and clues. In short, it’s just a helping hand to help you understand the conversation and the context.

This is Animated Podcast number 6 in a series of 10, in which each one has a specific focus and gets progressively more challenging. 

In the sixth one, Why study for an MBA, you can hear students from China, India, France, Mexico, Taiwan and other countries explain what has motivated them to make a career change and study for an MBA in Aerospace. It’s a fascinating insight in the the motivations and challenges they face.

Who is it designed for ?

It’s a perfect opportunity for new learners (pre-intermediate) to hear many different accents and also learn a lot of  key words for workplace conversations.

It’s a great way for Intermediate learners to consolidate knowledge.

Enjoy and Welcome to the English Podcasts Youtube Channel  !

Click here to access the YouTube Channel

Business Process Improvement – Omar

Business Process Improvement – Omar


Business process improvement (BPI)

Listen to Omar, from a leading airline based in Abu Dhabi do a presentation about Business Process Improvement in his company, including :

  • His roles in Business Process Improvement
  • The objectives of BPI in his company
  • How they have implemented BPI
  • New ideas that they are exploring to improve employee participation in BPI

Until recently, cost-cutting was seen as the biggest benefit – and in some cases the only significant benefit of outsourcing business processes.

Now, as the global economy improves, airlines are far more interested in how outsourcing core services such as revenue accounting, cargo operations, customer relationship management, and loyalty programs can improve efficiencies and open new, sustainable revenue streams.

Business Process Improvement is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. The methodology was first documented in H. James Harrington’s 1991 book Business Process Improvement.

It is the methodology that both Process Redesign and Business Process Reengineering are based upon. BPI has allegedly been responsible for reducing cost and cycle time by as much as 90% while improving quality by over 60%.

Process improvement is an aspect of organizational development (OD) in which a series of actions are taken by a process owner to identify, analyze and improve existing business processes within an organisation to meet new goals and objectives, such as increasing profits and performance, reducing costs and accelerating schedules.

These actions often follow a specific methodology or strategy to increase the likelihood of successful results.

Process improvement may include the restructuring of company training programs to increase their effectiveness.

Process improvement is also a method to introduce process changes to improve the quality of a product or service, to better match customer and consumer needs.

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Multimedia and IT Technician

Multimedia and IT Technician

Multimedia and IT Technician

Multimedia and IT Technician

In the series « Tell me about your job. » I am joined today at Los Angeles International Airport (LAX), the primary airport serving the Greater Los Angeles Area by Jon, a multimedia and IT technician.

Jon has been doing this job for the last three years and appears to like his job immensely due to many aspects, including the chance to travel the world.

I caught Jon between flights from Los Angeles to Singapore during his busy work schedule.

The roles and responsibilities for the job of Multimedia and IT Technician are :



  • IT support tasks :
    • –  Act as a point of contact for fault reporting and diagnose faults where possible;
    • –  Test and install software providing user training where appropriate;
    • –  Maintain the hardware and software ledgers; order consumables and other equipment;
    • –  Arrange routine maintenance to hardware and software;
    • –  Set up and maintain the computers ;
    • Act as a focal point for client needs – Wifi / Server / Printers / Software
    • Control room technician – projecting PPT. Presentations, video and audio.
    • Password / access control in liaison with the dedicated helpdesk.
  •  Audio Visual support tasks :

There is also a requirement to liaise closely with local internet providers / points of contacts in situ.

Listen to Jon explaining some of the aspects of his job that he prefers and enjoys and some he doesn’t (maybe).

He also talks about some of the issues that he has had to face, alongside the solutions that he is in charge of on a daily basis.

He also lists some of the qualities required to do his job well and the particular contexts that these qualities come in useful for.

He appears to be in the right job for him though.

English Podcasts

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